How do you earn points?
You will get 1 point for every $1 you spend.
How can I use my points to redeem rewards?
Redeem your points by logging in and select one of the available options. You will only be able to select the rewards for which you have enough points. It’s important to note that your total order must be over $45 in order to use your redeemed reward and that redeemed reward codes expire within 14 days of redemption.
How do I check my points balance?
When you're logged in, just click the Rewards icon in the bottom right corner of your screen. You’ll be able to view your points, see how to earn more, and redeem rewards anytime.
Do I need to create an account to earn points?
Yes, you must have a registered Cleanish account and be logged in during your purchase to earn points.
Can my rewards be combined with other rewards, offers, or discounts?
No, your rewards cannot be combined with any other offers or discounts.
Will I earn points on discounted or promotional items?
Yes, you’ll still earn points on purchases of discounted or promotional items, based on the final price paid (excluding tax and shipping).
Do my points expire?
Points will expire after one year of account inactivity. This means that if no points are earned for purchases or otherwise earned on activities, all points in the account will expire. Redeemed discount codes expire within 14 days of redemption.
Can I redeem points and still qualify for free shipping?
Yes, as long as your post-discount subtotal is above the free shipping threshold, you will still qualify for free shipping.
Can I use points on subscription purchases?
Points cannot be used toward subscription purchases at this time. However, you will still earn points on subscription orders.
What if I forgot to log into my account when I made a purchase?
Points can only be applied to purchases made while logged in. If you believe you should have received points for a recent order, please contact support@cleanish.com with your order number.
Can I transfer points to someone else?
No, points and rewards are non-transferable and must be used by the account holder who earned them.
What happens to my points if I cancel an order or submit a return?
Your point balance will decrease based on the dollar amount of a canceled order, partial refund, or return.
How do I opt out?
You may opt out by contacting us at support@cleanish.com. Please note that opting out of Cleanish Rewards will result in a loss of any points and/or rewards accrued.