Returns and Exchanges
We hope you love what you ordered from cleanish. If something isn’t quite right, we’ll send you a new size, style, color, or issue you a refund. You have 30 days from when you receive order confirmation to return or exchange your item(s). A $5 return fee will be applied to all returns, per order. For exchanges, there is no fee.
You can start the process by emailing us at lacey@cleanish.com. You’ll just need your order number and zip code to get started! When returning your item(s), if you have your packing slip, please include that in your package. All items must be unworn and unwashed in their original packaging.
You will receive an e-mail once your return is received and the refund has processed, or when your exchange order has shipped.
Send Return Shipments To:
cleanish
If you have any questions, please contact lacey@cleanish.com.
International Returns and Exchanges
We are currently unable to provide prepaid return labels for addresses outside the U.S.
As a result, international customers are responsible for return shipping. If you are an international customer and would like to make a return, please contact lacey@cleanish.com.
Order Issues
In the unlikely event that you have received a defective, damaged, or incorrect item, please contact lacey@cleanish.com with your order number, as well as a photo of the damages, or the wrong item you received. We will get you taken care of!